Refund policy

Last Updated: July 2026

At Aphyl, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The product must be returned in its original packaging.
  • Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products caused by customer misuse.
  • Gift cards.
  • Clearance or final sale items (if applicable).

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photos of the item.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us

For any return or refund inquiries, please contact:

Email: aphyl.sales@gmail.com

 

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